Privacy Policy
How Stake5 collects, uses, protects, and manages personal information.
Last updated: September 2026We collect only the information needed to operate accounts, deliver subscriptions, process payments, improve the platform, and meet legal obligations.
1Information we collect
- Account details such as your name, email address, and telephone number.
- Subscription, payment status, and transaction references.
- Referral activity, preferences, device information, and service usage data.
- Messages or support requests you send to us.
2How we use information
- Create and secure your account.
- Deliver predictions, subscriptions, notifications, and referral rewards.
- Process and reconcile payments through payment providers.
- Prevent fraud, troubleshoot problems, and improve service performance.
3Information sharing
We do not sell personal information. We may share limited information with payment processors, hosting providers, communications providers, and authorities when legally required.
4Data security and retention
We use reasonable technical and organisational safeguards. Information is kept only as long as needed for service delivery, security, accounting, dispute resolution, and legal compliance.
5Your choices
- Request correction of inaccurate account information.
- Ask about the personal information associated with your account.
- Manage optional communications and cookie preferences.
- Request account assistance or deletion where legally available.
6Policy updates
We may revise this policy as the platform, technology, or law changes. The updated date on this page identifies the current version.
Questions about this policy?
Our support team will help you understand how it applies.
Contact support